Building management FAQs

Strata management handles the scheme’s delegated governance, administrative and financial functions, including meetings, levies, records and insurance coordination. Building management is the operational presence on the ground: inspecting common property, identifying issues, coordinating contractors, following up maintenance and reporting clearly. Facilities management connects asset information, preventive maintenance, lifecycle planning, budget inputs and the performance of hard and soft services. The owners corporation or BMC retains the relevant decision-making and expenditure approvals.

A Strata Plan is a registered subdivision that divides a property into individual lots and common property. It may be residential, commercial, industrial or mixed-use. A BMC coordinates facilities and services shared between separately owned parts or schemes within a building or development under a registered management statement. The relevant documents set out its powers, voting arrangements, cost allocations and shared responsibilities, so arrangements differ between properties.

Keystone is trade-backed and operationally focused. We inspect, ask practical questions about contractor findings and methodologies, and check that recommendations make sense before decisions are put to the client. Where design, certification or specialist technical advice is required, we coordinate with appropriately qualified engineers and consultants.

Fees depend on the size and complexity of the property, attendance and off-site hours, the number and condition of assets, the quality of the asset register, whether the property has SP or BMC arrangements, and the amount of contractor coordination and reporting involved. Asset-register creation and ad hoc project coordination can be included in assigned hours or scoped separately. We review the property and propose a scope matched to the work required.

Keystone provides building and facilities management in Sydney and surrounding areas. Tell us the property’s location, type and required attendance so we can discuss coverage and a suitable scope.

Yes. We work alongside the appointed strata or property manager and coordinate with existing contractors within the agreed scope. We review the available service information, clarify communication and approvals, and follow up maintenance actions.

An existing register is useful, but we can discuss creating or updating one as part of the appointment or a separate scope. The starting point is to understand what information is available, identify important gaps and prioritise the assets and services that need attention.

Send the property location and type, an outline of the required attendance, current maintenance priorities and any existing management scope or asset register. We can then discuss site access, responsibilities, reporting and the information needed for a practical proposal.